Apple screws iPod Touch owners again!
I’m sure all of you remember back in January when Apple decided to screw existing iPod Touch owners with its “January Software Upgrade.” Apple charged iPod Touch owners $20 for applications that they specifically excluded from the device in the first place.
As an iPod Touch owner, I feel really insulted and annoyed that they wanted to get $20 more from me when I had spent $300 (for some $400) on the device already. I can understand paying for an OS update for a computer, but it’s getting rather ridiculous when you have to pay for a firmware update for a device like an iPod.
Today, Apple announced that their plans to release the iPhone SDK. The applications will be usable on the 2.0 firmware update released in June – free to iPhone users, but once again a paid upgrade for iPod Touch users. Why should we iPod Touch users get treated like crap compared to iPhone users? No doubt because Apple gets a constant source of revenue from AT&T for iPhone users, but IMO it is no excuse for a company like Apple that sells rather expensive products. And as with the “January Software Upgrade”, this functionality is something that should have never been excluded from the iPhone/iPod Touch in the first place.
I was considering purchasing a larger iPod Touch or maybe even an iPhone. However, Apple will be very, very lucky if they see another penny of my money. I have spent $1600 on Apple products in the past 3 months (the iPod Touch and a MacBook), before when I had never owned an Apple product. I love both my Touch and MacBook, but I don’t want to spend any more money with a company that treats its customers like crap. And yes, I know that Apple is not obligated to give those updates out for free, and that they are in business to make money. However, part of their business should be treating their customers well, especially when its customers are paying a premium for their products. As such, Apple has lost my business.
Today an SDK was released to the public. This is great news to me, I love iphone and most importantly, I love my ipod touch. As I was watching the video of the release, the one thing that peaked my interest was the new software update for both iphone and ipod touch. However, I noticed that this update was going to be free for iphone and not ipod touch. That’s where you are screwing us ipod touch users over. I along with many others have had our ipod touches long before firmware 1.1.2. Because of this, I purchased the twenty dollar software upgrade, which as I’m sure you know has caused thousands of consumers to turn their backs on Apple and your products. So yes, I paid a hefty fee of three hundred and twenty dollars for my ipod touch. Then you start including this software upgrade in the new line of ipod touches but yet, you did not increase the price of the ipod itself. What’s up with that? Why is this company trying to nickel and dime ipod touch users. You are causing so many people to go illegal and jailbreak their ipod touches. Have you looked on Youtube? That is why I do not understand the reason for charging users for this software upgrade. I mean you already have the SDK exclusively running on the MAC OS X, how many developers went out to get new computers today? Did that not bring in any revenue? Don’t get me wrong that is a great marketing strategy, but I wont a free software update. I already paid for the twenty dollar apps. Also, if the app store does do as well as you say it is, you’re making thirty percent anyway and we have to pay for the costly apps. That’s three hundred and twenty and climbing. I know you said “We don’t look at this as a profit opportunity” that’s bullshit, what company doesn’t want to make a profit. “We don’t plan to make money with the App Store”, I understand that but still your screwing the old touch users over. This is why Apple, if you really won’t to be the company that’s for the consumers, you should also offer a free software update for ipod touch. Feel free to contact me kyle1corcoran@gmail.com
Comment by Bill — April 2, 2008 @ 3:45 pm
yeah thats what i hate about mac. they just keep screwing us over but we keep going back to them
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